TERMS, CONDITIONS & REFUND POLICY

Effective as of January 1, 2025

1. General Privacy & Website Use

Analytics & Cookies

This website uses analytics tools and cookies to understand site traffic and improve functionality. Data collected includes your browser, IP address, device, referring pages, links clicked, and pages visited.

We use this data with our provider, Squarespace, under their privacy standards. Some functions rely on Google Places API, Google Fonts, and Adobe Fonts, which may receive basic user data to deliver content accurately.

For a full description of cookies used, visit: Squarespace Cookies Info

Visitor & Checkout Data

When you buy, schedule, or submit a form on our site, we collect personal data (such as your name, email, billing/shipping info, and order details). We use this information to fulfill orders, send confirmations, and improve services.

We do not sell or rent your data. We use secure methods to manage submissions and share data only with providers necessary to operate our services (e.g., Squarespace, Google).

Customer Accounts & Emails

  • Marketing emails: You can unsubscribe at any time.

  • Order and account emails (e.g., receipts, password resets): Cannot be unsubscribed.

  • Abandoned cart: We may send one follow-up email if your order is incomplete.

2. Terms for Tours & Experiences

By purchasing a ReIdren tour, presentation, or experience package, you agree to the following:

Liability & Safety

  • ReIdren is not liable for injuries, lost property, or incidents during events.

  • You assume all risks, including those due to others’ actions or environmental conditions.

  • Smoking and illegal substances are prohibited on tours.

Media Use

You grant ReIdren a royalty-free, worldwide license to use your photo/video/digital likeness for educational and promotional purposes.

Cancellation & Non-Refundable Terms

  • Tours and talks are non-refundable unless otherwise specified on your invoice.

  • If a refund is allowed, it will follow the timeline disclosed in your specific invoice/offer.

  • Typically, cancellations made within a given number of days or weeks of the event are non-refundable.

  • If ReIdren cancels or modifies a scheduled service, you may be eligible for a full refund or reschedule.

Waiver & Release

Participation includes inherent risks. By attending, you agree not to hold ReIdren liable for personal injury, death, or loss of property. You waive your right to sue and agree to indemnify ReIdren from any claims made by others due to your actions. This waiver applies to your heirs and assigns.

3. Physical & Digital Product Sales

Poster Products

All poster sales are final.

  • No refunds or exchanges after purchase.

  • If your order arrives damaged, notify us within 7 days at [your@email.com] with a photo, and we’ll send a replacement.

Digital Materials (e.g., downloads, slide decks)

Non-refundable once delivered or accessed.

4. Refund Policy Summary

Posters

❌ No refunds, returns, or exchanges.
✅ Replacements for damaged/incorrect orders only.

Tours & Talks

✔ Terms vary by event and are included in your invoice or service offer.
💬 Purchase confirms agreement with those custom terms.

Digital Products

❌ Non-refundable once accessed.

5. How to Contact Us

For questions or refund support:
📧 info@reidren.com
Include your order number and a clear description.

6. Agreement & Enforcement

By completing a purchase, submitting a form, or attending a ReIdren event, you acknowledge having read and agreed to these terms and policies.

These terms are subject to change without notice. Last updated: July 1, 2025